PushFly

Support

We're here to help you get the most out of PushFly. Find quick fixes below, manage your subscription, or reach out directly.

Contact support

Email us and we'll get back to you as soon as we can. Include your iPhone model and iOS version so we can help faster.

Email us

The camera doesn't find me

  1. Allow camera access: Settings → PushFly → Camera.
  2. Prop your phone in front of you at about eye height, about an arm's length away.
  3. Make sure your face is well lit and nothing bright is behind you.

My reps aren't counting

  1. Go all the way down and all the way back up: half reps don't count.
  2. Keep the phone still during the flight.
  3. Moved your phone? Use Settings → Recalibrate push-ups to rescan your range.

Not receiving reminders

  1. Allow notifications: Settings → PushFly → Notifications.
  2. Check your training days in the app.
  3. Make sure a Focus mode isn't silencing PushFly.

Restore my subscription

  1. Sign in with the Apple ID you used to subscribe.
  2. Open the subscription screen in PushFly.
  3. Tap Restore purchase. You won't be charged again.

Subscription help

  • Manage or cancel: Settings on your iPhone → tap your name → Subscriptions → PushFly → Cancel Subscription. Pro stays active until the period ends.
  • Billing and refunds: payments are handled by Apple. Request refunds at reportaproblem.apple.com. Step-by-step instructions are in our Refund Policy.
  • Plans: PushFly Pro is CHF 5 per week or CHF 40 per year. Prices may vary by region.

Privacy inquiries

PushFly is local-first and has no account system. Your camera feed never leaves your phone. You can revoke permissions in iOS Settings or delete the app to remove local data. To exercise your data rights (access, correction, deletion and more), email fasnotako@gmail.com. Full details are in our Privacy Policy.

More questions?

Check the FAQ on our home page, or just email us.